Phone problems

Our phone systems are currently down and we can't receive calls.

Sorry for any inconvenience. We've got people working on it but in the meantime, if you need to contact us please send us an email or try again later.

You can look up your bin collection day here, and here's lots more information!

Need to pay a bill or invoice?

  1. Pay your Council Tax online
  2. Pay your rent to us online
  3. Pay a parking fine online: RP here or RJ here
  4. Pay other invoices online
  5. Pay over the telephone
  6. Pay at one of our customer service centres.

You have the right to access most of the information we hold and we must release it to you when you ask.

Some information is exempt from this rule.

You can find out more, including how to make Freedom of Information ('FOI') requests, here.

Would you like to give us some feedback?

  1. Complaints: when things go wrong
  2. Compliments: nominate a 'Customer Hero'

If you want more information on our customer care standards, here's our customer care pledge to you.