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Redditch Homes

Why do we collect this information?

We need the personal information you supply so that we can check whether you are eligible to be housed by the Council or registered providers. The legal basis for this processing is legal obligation as set out in part 6 and part 7 of the Housing Act 1996 as amended by the Localism Act 2011 and the Homelessness Reduction Act 2017.

Health information, gender and ethnicity is classed as ‘special category’ data, and is processed in accordance with Article 9(2)(h), health & social care purposes; criminal record is also classed as special category data, and is processed in accordance with Article 10, ‘processing of personal data relating to criminal convictions and offences’.

What information is collected?

  • Name
  • Address
  • Family details
  • Financial circumstances
  • Employment details
  • Housing circumstances
  • Health details
  • Date of birth
  • Gender
  • Evidence of residency, i.e., birth certificate, etc.
  • Supporting information for priority housing
  • Special needs
  • Disability
  • Criminal record
  • Benefit entitlement

Who has access to the information?

If you are a successful bidder, your application details will be provided to allow the landlord to contact you and confirm your suitability for the property.

Your housing application is seen as your consent for this information to be passed onto the landlord. Without this information, they would be unable to consider you for the property.

This information will be accessible by the staff working in Housing Services and social landlords so that they can allocate their properties as appropriate. We may need to contact other  organisations, for example; other local authority departments, medical practitioners and advisers, UK Government departments and agencies.

Please note that if you want to use our housing allocation service, we must be free to contact other organisations, to share your information with them, and to ask for information from them. For this reason you cannot specify which organisations you are happy for us to contact.

Is the information sent outside the EEA?

This information will not be transferred outside of the EEA.

How long is the information kept?

The information will be kept for six years from the closure of your application. An application is considered closed after:

  • You have been allocated a property, or
  • Your application has been inactive for one year, or
  • You have asked for your application to be closed

Are any automated decisions made using this information?

Redditch Borough Council administers Redditch Homes Scheme.  This scheme is used to advertise and let properties that are available to rent.  Some of these are council owned, others are housing association or private landlord.  All housing applications are assessed by placing you in one of six bands.  These bands indicate the priority you have for housing.  Each band has a number of different band reasons and in accordance with the Council’s policy, your application is assessed to see which band reasons match your circumstances.   The band you are placed in will reflect your current circumstances. If you are in Band 1 you will be not able to bid and officers, or the system, will place bids on your behalf.

Your rights

Your statutory rights and other privacy information is available here

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