Emails affected by global Microsoft outage
The problem affecting Microsoft services worldwide means our emails are not currently working properly.
We are awaiting advice from Microsoft on when this will be resolved.
Please be advised that we may only receive any submissions to forms on this website once email service is restored.
Our phone lines and face-to-face customer services are open as normal, but waiting times may be longer than usual.
Thank you for your patience at this time.
Public Liability Insurance
The council collects personal information about you in order to process, investigate, and negotiate any potential claim. The legal basis for this processing is legal obligation under the law of tort.
Medical information is classed as ‘special category’ data, and is processed in accordance with Article 9(2)(g), substantial public interest.
The data collected is:
- Name
- Contact details
- Witness details
- Images
- Health
We collect personal information primarily from you and we may sometimes collect additional information from third parties including GP, Hospital or the Police.
Your information will be collected and shared within the council’s Insurance Department, Zurich Insurance plc and their loss adjusters. Their Privacy Notice can be found here.
This information will be retained for 6 years from the date of completion of a claim, I.e., processed and paid, or closed with no payment made.
This information will not be shared/sold to any other service/organisation unless we have a duty to do so under law. This data will not be transferred outside of the EEA.
No decisions around this data are made by automated means. All other rights are available here.
Feedback & Share
Share this page on social media