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Customer & Digital Strategy 2020-2026

We are committed to working towards the principles of the Local Digital Declaration.

 

Technology is changing how people live, work and access services. To keep up with these changes, we are taking a digital first approach.

We will use technology to:

  • Make it easier for residents to access council services
  • Improve how services are delivered
  • Support more efficient ways of working
  • Increase the range of services available online

Our aim is to provide simple, convenient and accessible digital services that meet the needs of our customers.

 

Here is our Customer & Digital Strategy

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