Public health and nuisances
We can investigate and, if appropriate, take action where a statutory nuisance (which is where the law is being broken) affects the use or enjoyment of your home, or presents a threat to public health.
This includes noise, pollution, and nuisance animals from premises, accumulations of noxious waste, and so on.
Many statutory nuisances are resolved by simply advising the person who is causing the problem. If this doesn't work, we can issue notice requiring the person causing the nuisance to stop it or face prosecution.
'Non statutory' problems
In many situations, such as when a neighbouring garden is untidy, no laws are being broken. These are usually a private matter between you and the other person, and we will not usually be able to act. A major exception to this is our responsibility as a landlord with tenants. We can help with a wide range of non-statutory issues relating to our tenants and we would encourage you to contact us before taking formal action.