Contact: Main council details

Team phone

01527 64252. Emergency out of hours number: 01527 67666


Contact our main services here:


Business Rates

Compliments and complaints

Council Tax


Environmental Services

Housing Options

Online payments


Redditch Borough Councillors

Rent and Welfare

Telephone payments

Worcestershire County Council

Worcestershire County Council Highways (to report highway issues like potholes, street lights, street faults, traffic lights, gritting, bridges and spills)

Worcestershire Regulatory Services

Click here for contact details for all other departments

Our main customer service centre

Town Hall
Walter Stranz Square
B98 8AH

Monday to Friday 9-5pm

To reach the Town Hall by car, exit the ring road at exit 2 for Car Park 2.

Our other customer service centres:

Batchley Shopping Centre
183 Batchley Road,
Redditch B97 6JB.
Monday, Tuesday, Friday 9am-12.30pm.
Wednesday and Thursday 1.30pm to 5pm.
On bus route 51.

Winyates Customer Service Centre
Unit 3 Winyates Centre,
Redditch B98 0NR.
Monday and Tuesday 1.30pm to 5pm.
Wednesday, Thursday and Friday 9am-12.30pm.
On bus route 57/58.

Woodrow Shopping Centre
Studley Road,
Redditch B98 7RY.
Monday and Tuesday 9am-12.30pm.
Wednesday, Thursday and Friday 1.30pm to 5pm.
On bus route 57/58.