Skip to content

Sign up to the Environmental Services Customer Portal system to connect directly with our front-line street cleaning and landscape teams that look after your area.

  • Customer Convenience: Customers can “sign up” to create their own accounts and track their requests.
  • Up to date contact details: Customers will be able to maintain their contact details on the system so that they’re always right. Enabling us to contact you if we have a query or need more information about the request you have logged (not for marketing purposes).
  • Faster Response: Requests go directly to our operational teams, so there is no more double handling.
  • Operative Efficiency: Teams on the ground can update their work in real-time via the system so no more printing paperwork or having to update when they get back to the office.
  • Staff communication: Our support service staff can get live updates as the operational teams update throughout the day, making everyone's life easier and allowing for faster communication, particularly when there are issues.

My Council, My Portal

Go to My.Redditch