Emails affected by global Microsoft outage
The problem affecting Microsoft services worldwide means our emails are not currently working properly.
We are awaiting advice from Microsoft on when this will be resolved.
Please be advised that we may only receive any submissions to forms on this website once email service is restored.
Our phone lines and face-to-face customer services are open as normal, but waiting times may be longer than usual.
Thank you for your patience at this time.
Appeal a penalty charge
You can formally object to the issue of a Penalty Charge Notice by appealing.
If you feel that you have mitigating circumstances that you want considered regarding the issue of a Penalty Charge Notice then appeal online here
If your appeal is rejected
In the event that the appeal is rejected, the registered owner/keeper can submit an appeal to the Traffic Penalty Tribunal. They are an independent body and will consider the registered owner/keeper's comments and those offered by us before reaching a final decision on the appeal.
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