Out of hours emergency repairs
We understand an emergency can occur at any time, and we have an emergency repair team available for you outside of our normal working hours.
Report a repair
If you’re a council tenant or leaseholder in a council property or building, click here to report a repair online
Boilers Heating and Hot Water
If you're a council tenant here are common boiler problems, repairs, and info on your annual gas safety checks to protect you and your family.
Managing condensation
Beat condensation in your home with this simple advice.
Preventing damp and black mould
Even in warm, well looked after properties, mould growth can occur in certain spots especially in cold weather. Here's how to fight it.
Keeping Tenants Safe our Legal Responsibilities
Keeping tenants safe is our number one priority and we have a dedicated team working to cover all areas of legislation and compliance.
General home safety guidance
If you're a council tenant here is general information in relation to electrical safety checks, communal areas including electric scooters and lifts along with advice about smoke alarms and asbestos.
EV Chargers for council dwellings
If you are a council tenant, you may have an EV Charger installed to your home, but you must not start work without getting permission from us.
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