Housing help if you're leaving hospital

If you were homeless before going into hospital, or you can’t go back to where you were staying, let the nursing staff know immediately so they can ask the discharge team to assist you.

How we can help with homelessness

After we know about your situation, we may carry out an assessment of your housing needs with you. This can be completed:

• in person at the hospital
• over the phone
• We work with the hospital staff, Adult Social Care and other agencies that are supporting you with your health and care needs while in hospital and during discharge.
• If you do not have a home that you can return to and are homeless, you may qualify for emergency housing if we find you have a priority need.
• If you are placed in emergency accommodation, we'll continue to provide you with support and assistance to help you relieve your homelessness.

Returning to your home

If you already have a home but it is no longer suitable for your needs because of a disability or rehabilitation, we'll explore if it can be adapted to meet your needs.

Minor adaptations may be installed, such as handrails to help you get into and around your home or to access toilet and bathing facilities. Technology is available through our Lifeline service to help provide peace of mind and help during emergencies.

Products and services

Disabled Facilities Grants are also available to complete more substantial adaptations, such as stair lifts or wheelchair access.

More information about grants can be found in our Improve or adapt you home section.

Temporary accommodation

If we are unable to prevent or relieve your homelessness, we may be able to provide you with temporary accommodation. We will determine how we can help you during the assessment process.