Pride in Place Survey and Enquiry forms

Pride in Place Survey and Enquiry forms

1. Who we are

Redditch Borough Council are the data controllers for the personal information provided when completing the contact form or survey. We are doing this survey as a part of the community engagement so that we can understand how residents feel about the Greenlands and Woodrow Pride in Place area.

2. What information we collect

We collect and process personal data from the enquiry forms and/or survey, which may include:

• Name, telephone number and email address
• Organisation details, if applicable
• Information about the ideas put forward

3. How we use your information

If you opt in to receive updates, we will use your contact details to keep you informed about Pride in Place. We will only send these communications where you have chosen to receive them, and you may withdraw your consent at any time by contacting prideinplace@redditchbc.gov.uk and asking to be removed from the contact list.

4. Lawful basis for processing

We process your personal data under Article 6(1)(e) of the UK GDPR – Public Task, as the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

Where we send electronic communications to keep you informed about Pride in Place, we will only do so if you have chosen to receive these updates. These communications are sent in accordance with the Privacy and Electronic Communications Regulations (PECR) 2003, and you may withdraw your consent at any time.

5. Your information may be shared with:

• Surveys will be shared between Redditch Borough Council and Genecon. Genecon are undertaking the initial community engagement exercise.
• Genecon is a UK placemaking and economics consultancy. You can find out more about Genecon and view their Privacy Policy on their website If you wish to contact Genecon, you can email them at hello@genecon.co.uk, or telephone 01135 323387.
• Chair of the Neighbourhood Board, (Pete Martin) and board members (volunteers who live and work in the area, or who have strong connections with the area. You can find out more about the Neighbourhood Board here: Chair of the Neighbourhood Board).

All recipients are required to comply with the robust data protection standards we adhere to and to respect the confidentiality and security of your data.

6. Data Retention

We will retain the surveys and forms submitted for 4 years.

If you want to contact the council regarding the handling of information, or to make a complaint, you can get in touch with the Information Management team by emailing information.management@bromsgroveandredditch.gov.uk. You can find out more about how we handle your personal data, you can view our main privacy policy - Privacy Notice Information and your rights

Alternatively, for independent advice about data protection, privacy and data sharing issues, or to lodge a complaint if you think your data has been mishandled, you can contact the Information Commissioners Office (ICO) at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: Helpline 0303 123 1113 or text service 01625 545 745. Alternatively, visit ico.org.uk or email casework@ico.org.uk.