Skip to content

Redditch Borough Council’s cashiers are back in the office from Monday– however residents are urged to use other ways to pay, rather than face to face, in a bid to keep staff and others safe. 

To keep visitors to the Town Hall to a minimum the Council is publicising alternative ways to pay bills, whether this is online or on the automated payment line.

Customers can even call the main service telephone number if they prefer to speak to someone rather than visit the offices and increase the risk of infection to themselves – and others. 

Residents are also reminded, as part of the reduced services, that there will be no other face to face interviews or surgeries held at the Town Hall and no access to phone lines or PCs.

Redditch Borough Councillor David Thain, whose portfolio covers Finance, said: “Our staff want to help you – but we want you to help to keep them, and their families, safe by not coming into the Town Hall at all if you can help it.

“We have lots of alternative for ways for you to pay and our staff are always happy to help you over the telephone too.”

The Town Hall has lots of directional and distancing signs to help keep people apart and strict instructions not to enter the building if they display any signs of Coronavirus symptoms.  

Council Leader Matt Dormer added: “While it is nice to be able to get out more, as lockdown eases, and while we have lots of safety measures in place, our main message is, please stay away and keep yourself and others safe.”

Visit /pay-for-it or call 01527 64252 during opening hours of 9am to 5pm. Please remember we have a reduced team working so it may take longer to get through to us or to get to see us.