Garden Waste Service 2020

Our Garden Waste Service is now running to its normal fortnightly schedule, after being temporarily suspended at the start of the Coronavirus lockdown period. We were able to resume the service for existing customers from Tuesday 5 May.

We are aware that some waste will have built up over the suspension period.    As per our usual practice we will only be collecting garden waste from the brown bin.  This will ensure that the crews can get round to all customers as scheduled. 

Any surplus garden waste that you have generated must be stored and then put back into the brown bin ready for the next collection (no bags in the bin please).

Alternatively, you could try home composting.

Collection schedules remain the same as before the service was suspendedYou can look up your collection schedule here

We would urge residents to ensure they only put the following items in their brown bin to ensure there is no contamination.

  1. Grass cuttings
  2. Branches (up to 10cm diameter)
  3. Clippings and leaves
  4. Weeds, plants and flowers

We appreciate your understanding and co-operation at this difficult time.

As a Local Authority we collect, hold and process information supplied by you in accordance with the Data Protection Act, to allow us to provide services effectively. You can find out more regarding this and our privacy notice here.

Apply for the Service

We are sorry but we are unable to take on any new customers at the moment.  Please keep checking the webpage for service updates as we will be reviewing the situation regularly.  We apologise for any inconvenience this may cause you.

Pay for the Garden Waste Service

To pay for the Garden Waste service you must set up a Direct Debit

To subscribe to this service you need to set up a Direct Debit (DD) you can do this by:

  1. Calling us
  2. Download the direct debit form and return to us

Tell us you are moving or to cancel your waste service

We collect from your address, so if you're moving house please let us know so we can update our records. Here is our online form to notify us. You can take your brown bin with you when you move.

To cancel your garden waste service, please complete this online request form.

Request a replacement bin