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Rent payments for council tenants

We want you to be able to pay your rent as easily as possible.

If you are having difficulty paying your rent, help and support is available. Don't let any problems grow - please contact us as soon as possible.

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Ways to pay

Remember to always put your rent account number on any rent payment you make. This will ensure your payment goes on your rent account. If you don't, we may not be able to put your payment on your rent account, which means your rent may remain unpaid. Avoid complications by ensuring you have put your rent account number as a reference on any rent payment you make.

Pay by Direct Debit

The easiest way to pay. Here's the Direct Debit form, or pick one up from the Town Hall.

Pay by Standing Order

Make standing order payments using Sort Code 30-96-97 and Account Number 00369020, with a Reference that is your rent account number.

Press here to make debit or credit card payments online 24 hours a day, seven days a week

Press here to make debit or credit card payments over the telephone 24 hours a day, seven days a week

Pay by cash, debit card, or cheque at any Post Office (up to £1000 per transaction) using an allpay Rent Payment Card. Find your local Post Office here.

If you do not have an allpay Rent Payment Card, you can request one here

Pay by cash at any retail outlet displaying the Paypoint logo (up to £200 per transaction) using an allpay Rent Payment Card. Many retail outlets also accept debit card payments. Find your Paypoint outlets here.

If you do not have an allpay Rent Payment Card, you can, you can request one here

Press here for up to date opening times, locations, and accepted payment methods at the Town Hall.

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Rent support for people on low incomes

If you are on a low income you may be able to claim some help with your rent.

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Struggling

If you are struggling to pay your rent, please speak to our Housing Revenues Team as soon as possible as there are a number of ways we can help. We will always deal with your problems in an understanding, sympathetic, and fair way.

Failing to pay your rent can be a serious problem that may lead to you losing your home.
Speak to us early and avoid it getting that far.

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Rent free weeks

The four rent free weeks for 2022/23 are:

  • Week beginning 29th August 2022
  • Week beginning 19th December 2022
  • Week beginning 20st March 2023
  • Week beginning 27th March 2023

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Average weekly rents

Property typeAverage weekly rent
3 bed house £94.20
2 bed house £86.96
1 bed flat £74.12
Studio flat £62.04

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Council Tenants

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