Rent payments for council tenants

A row of houses

Warning Sign TinyCoronavirus update: here's some news about how we are supporting you at this time, including how to let us know if you are having difficulties making a rent payment.

We want you to be able to pay your rent as easily as possible.

If you are on a low income you may be able to claim some help with your rent.

If you are struggling to pay your rent, please speak to your Tenancy team as soon as possible as there are a number of ways we can help. We will always deal with your problems in an understanding, sympathetic, fair way.

Failing to pay your rent can be a serious problem that may lead to you losing your home. Speak to us early and avoid it getting that far.

Ways to pay

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The easiest way to pay. Here's the Direct Debit form, or pick one up a from your local Customer Service Centre.

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Make standing order payments using Sort Code 30-96-97 and Account Number 00369020, with a Reference that is your rent account number.

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Press here to make debit or credit card payments online 24 hours a day, seven days a week

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Press here to make debit or credit card payments over the telephone 24 hours a day, seven days a week

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Pay by cash, debit card, or cheque at any Post Office using an allpay Rent Payment Card. Find your local Post Office here.

If you do not have an allpay Rent Payment Card, you can, you can request one here

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Pay by cash or card at any retail outlet displaying the Paypoint logo using an allpay Rent Payment Card. Find your Paypoint outlets here.

If you do not have an allpay Rent Payment Card, you can, you can request one here

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Press here for up to date opening times, locations, and accepted payment methods at our customer service centres.

Average weekly rents

Property type Average weekly rent
3 bed house £94.20
2 bed house £86.96
1 bed flat £74.12
Studio flat £62.04

Rent free weeks

The four rent free weeks for 2020/21 are:

  • 31st August 2020
  • 21st December 2020
  • 22nd March 2021
  • 29th March 2021

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