Redditch Homes

Redditch Homes is the system used to advertise and allocate social homes in Redditch Borough. It’s how we manage our local housing register in Redditch, and how you manage your application, including submitting documents and evidence, and bidding on advertised properties.

Here's a guide to Redditch Homes and how it works.

Contents

• Who is eligible
• How to apply
• Priority bands
• Additional priority for key workers
• Updating your details once you are on the register
• Removal from the register
• False statements and withholding information
• Further information including full allocations policy

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Who is eligible

You must have valid immigration status, and you must usually be over 18 and have a local connection to Redditch Borough, to be eligible to join the housing register on Redditch Homes.

You may be exempt from the requirement to have a local connection if you:

• Are member of the armed forces
• Are a care leaver
• Have fled domestic abuse
• Have ‘Reasonable Preference’ for housing as set out in law.

A local connection is one or more of the following:

• Lived in the borough for a minimum of 2 years or for 3 out of the last 5 years
• In permanent paid employment or have a certified offer of employment in the borough
• Have a close family member who has lived in the borough for a minimum of 3 years.

Otherwise, unless very special circumstances apply you will be unable to join the housing register on Redditch Homes, except to apply specifically for older persons’ accommodation or shared ownership.

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How to apply

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Priority bands

Priority to receive social housing depends on your circumstances, in accordance with Redditch Borough Council’s Allocations Policy.

Your application is assessed against criteria set out in six priority bands. It is placed into the highest band in which you have met one or more of the listed criteria, unless your banding has been reduced (see below). The higher the band, the greater the priority.

Applicants in Band 1 are the highest priority and are matched directly to a suitable available home without bidding. Otherwise, applicants can bid for suitable homes that become available, and homes are offered to bidders in order of highest band and then earliest effective date.

Band	Band criteria
Band 1: direct match Matched directly to suitable property, with no bidding. Banding reviewed after 12 months.	Has a local connection (unless homeless), and 1 or more of the following criteria applies: Accepted as homeless (either relief or main duty) and duty to re-house applies Moving out of supported accommodation Occupying a property so unsuitable for a verified high medical / disability need that a move is essential Exceptional circumstances.
Band 2: high housing need Can bid for properties.	Has a local connection (unless homeless), and 1 or more of the following criteria applies: Accepted as homeless or threatened with homelessness but duty to re-house does not apply Occupying private rented property where an Improvement Notice has been served for a Category 1 hazard (except for overcrowding and space) Experiencing serious unintentional overcrowding (need 2 or more bedrooms) Under-occupying social rent or affordable rent housing in the borough (have too many bedrooms) Occupying a social home in the borough with major adaptations that are not needed Meets all criteria from Band 3.
Band 3: medium housing need Can bid for properties.	Has a local connection and 1 of the following criteria applies: Experiencing unintentional overcrowding (need 1 more bedroom) Occupying private rented property where an Improvement Notice has been served for a Category 2 hazard.
Band 4: reduced banding Can bid for properties. Banding reviewed after 12 months.	Would be in Band 1, Band 2, or Band 3 but 1 or more of the following criteria applies: Have 'Reasonable Preference' for housing but no local connection Homeless duty ended owing to unreasonably failing to co-operate Intentionally homeless Deliberately worsened circumstances Owe housing-related debts or debts to Redditch Borough Council Breached tenancy conditions relating to anti-social or abusive behaviour Failed to bid on suitable properties Refused suitable property after successful bid Owner-occupier or financial resources are above defined limits.
Band 5: low housing need Can bid for properties.	Has a local connection and 1 or more of the following criteria applies: Occupying a social home and seeking a transfer Experiencing low level medical or welfare issues Experiencing financial hardship Occupying privately rented accommodation Sharing facilities with other non-related households Residing in an institution or supported housing scheme Tenure is insecure (tied accommodation or lodging with family) Live with family but want to live independently Applying specifically for older persons’ accommodation Applying specifically for Shared Ownership (local connection not required).
Band 6: reduced preference Can bid for properties.	Would be in Band 5, but 1 or more of the following criteria applies: Owe housing-related debts or debts to Redditch Borough Council Breached tenancy conditions relating to anti-social or abusive behaviour Refused suitable property after successful bid Owner-occupier or financial resources above defined limits Applying specifically for older people’s accommodation, but no local connection.

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Additional priority for key workers

Key workers who would be eligible to join the housing register, such as nurses, social workers, the emergency services, full time carers, members of the armed forces, volunteers, and others as defined as ‘key workers’ by the Government, can have their effective date backdated by 6 months in recognition of their service to the community.

People with disabilities that would exclude them from these roles can also receive this additional priority.

A key worker is someone who at the time of application and at the time of any reviews or offers is:

• Meeting the criteria for armed forces or key workers as defined by the Government
• Volunteering for at least 20 hours a month at a registered charity for at least 6 continuous months
• Caring full time for someone and in receipt of Carers Allowance due to disability or frailty for at least 6 months
• Excluded from the above by a disability and is receiving the support element of Employment Support Allowance or the higher rate of Disability Living Allowance or the Personal Independence Payment.

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Updating your details once you are on the register

You must update your application on Redditch Homes if your circumstances change, for example if you have a child, or someone moves in or out of your household, or you have a change in your income, contact details, or relevant medical conditions.

Changes in your circumstances may affect your banding and effective date.

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Removal from the register

You may be removed from Redditch Homes if you:

• Change your address and do not update your application
• Do not contact us when we ask you to
• Do not make a bid within 2 years.

You can also ask to be removed from the register.

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False statements and withholding information

It is a criminal offence to knowingly or recklessly make false statements or knowingly withhold reasonably requested information relevant to an application. This includes information provided by third parties.

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Further information including full allocations policy

This web page is a simplified guide to Redditch Borough Council’s full and formal Allocations Policy.

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