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Contact: Benefits contact details

Team phone

01527 534050

Team email

hbenefits@redditchbc.gov.uk

Address

Town Hall
Walter Stranz Square
Redditch
B98 8AH

Details

Opening Times:

Monday - Thursday 9am - 5pm

Friday - 10am - 5pm

We have introduced a call back facility for when we are experiencing a high volume of calls.

This will mean that instead of waiting in a queue to speak to someone after a period of waiting you will be able to leave your name and number and we will get back to you by the end of the next working day.

Benefits and help

From help with your council tax, housing benefits, Universal Credit and other support service, you can find financial assistance from us here.

Change in circumstances

If you claim benefits and your circumstances change you need to tell us as soon as possible, at least within one calendar month of when the change happened.

Council Tax Support

You may be able to get help with your Council Tax if you are, or someone who lives with you is, on a low income or disabled

Overpayments

If you get more housing benefit or council tax support than you are entitled to, this is called an overpayment and you will usually have to pay the money back