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Official information on Coronavirus (Covid-19)

We will keep this page updated with the latest information during the outbreak. Information applies until further notice.


National restrictions

Coronavirus remains a serious threat across the country. Find out what you can and cannot do using this up to date Government information.

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Covid-19 cases in Worcestershire

Worcestershire County Council has produced a Covid-19 dashboard of up to date case information where you can see the number of cases of Covid-19 at a county, district, and local level. The County Council is our local public health authority.

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Here2Help is a community action response to Coronavirus (Covid-19), designed for for vulnerable people in our community who have to self-isolate and are unable to seek help from family, friends and neighbours. Press here to visit the Here2Help website.

All local support

Measures are being developed to support people through Covid-19. We will list them here as they become available.

Area (press to sort)Support
Health Get a test, or a rapid test if you haven't got symptoms
Isolating Community help including while self-isolating: Here2Help and more
Health Contact tracing calls from Worcestershire Regulatory Services will come from 01562 738000
Health Support for anyone struggling with their mental health and wellbeing
Business Reopening High Streets Safely
Business Financial help for business and self-employed
Money Rent and financial advice for our council tenants
Money Problems paying your Council Tax?
Business Re-opening businesses risk assessments and support
Isolating Get coronavirus support as an extremely vulnerable person
Money Coronavirus and claiming benefits, including Test and Trace support payments
Isolating Domestic abuse support
Business Relaxed enforcement of business delivery hours
Money Energy & heating support
Report Report suspected breach of Covid-19 business regulations
Transport Car sharing: Safer transport guidance for transport operators and organisations including taxis

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Services affected

Here are the current effects of Coronavirus (Covid-19) on our services.

Area (press to sort)
Waste Bin collections may be later in the day than usual. To ensure that key waste services for the public health are maintained we have had to free up resources from other services, which is affecting bulky waste collections.
Children Starting Well Family Hubs have temporary opening times for vitamin sales, and advice is available by telephone only.
Council The Town Hall is open for cashiers' payment counters only.
Lifeline Extra safety measures are in place and special contactless installations are now available as we remain staffed and ready to assist 24/7.
Bereavement Up to 30 people can now attend funerals at Redditch Crematorium, which is closed except for burials and funerals.
Leisure LeisureĀ  - Sports and activity sessions delivered by our teams are being reintroduced gradually


All choice-based letting is suspended except in very exceptional circumstances.


We are only carrying out emergency works only.


All services including for homelessness are available by telephone only.

Leisure Please refer to Rubicon Leisure for the latest information on our leisure venues.
Leisure Advice on using allotments at this time has been issued.

Planning Committee is taking place using a virtual format and will be viewable via a live stream.


Temporary arrangements are in place for some of our Planning services including the householder planning service, paper submissions, site visits and requests for the relaxation of conditions limiting hours of work on construction sites.

Learning Learningonline sessions are suspended. Current learners are being supported remotely.
Building Decisions on whether to carry out visits under Building Control inspection arrangements are being made on a case by case basis.

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Up to date wider information

LOCAL: Worcestershire County Council - Coronavirus LOCAL: Redditch Partnership information
NATIONAL: UK Government response to Coronavirus

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