Contact: Telephone payments

Team phone

0300 456 0515


You can make payments to us by telephone using your debit or credit card 24 hours a day, seven days a week.



Allotments are a great way to be active, socialise and grow fruit and vegetables. There are 790 allotment plots in Redditch!

Business rate payments

All you need to know about Business rate payments can be found here

Council Tax

Here's everything about your Council Tax including paying for it, setting up Direct Debit, discounts, changing your address, and how it is spent.


Here's everything you need to rent a garage from us, from payments to cancellations.

Garden Waste Service

Find out all you need to know about garden waste service here

Hire rooms at the Town Hall

Did you know that you can hire rooms at the Town Hall? Find out more about it here

Housing benefit repayments after overpayments

If you get more housing benefit than you are entitled to, this is called an over payment and you will usually have to pay the money back.

Land charges

Protect your investment when buying or selling any property by getting the most thorough local land searches from us

Leaseholder payments

Pay your service charge and read more about what the payment covers

Parking fines (charges and appeals)

Pay, appeal, or find out more about parking penalty charges here.

Rent council tenants

If you are a tenant with us, click here for all the information on paying your rent, also includes details of the four rent free weeks