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In line with Government advice Redditch Borough Council is urging the public to only visit the Town Hall if it is absolutely essential.

Residents can still access services online at or by calling the switchboard on 01527 64252.

Those residents needing to make payments are encouraged to take advantage of Direct Debit, over the phone or online payments using a debit or credit card.

Cllr Matt Dormer, Leader of the Council, said: “ The Town Hall will continue to stay open, but we have a responsibility to our staff and the most vulnerable residents in our community to make sure that they are protected from this terrible virus.

There are lots of other, more convenient, and safer ways to pay for your rent, council tax or other bills, which is why we’re asking residents to only visit us if it is absolutely essential. Please help everyone stay safe by following the rules and if you do have to go out, wear a mask, keep your distance and wash your hands frequently.”

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