Piggy Bank

Now it’s going to be easier than ever to keep an eye on your council tax accounts as a new system is rolled out at Redditch Borough Council.

The Open Portal is a customer solution which provides a more interactive website for residents, conforming to Government digital design standards.

Once customers have registered they can sign up for e-billing, changes to Direct Debit, see their statements and even upload documents.

Councillor Juliet Brunner, whose Portfolio covers Customer Access and Financial Services, said: “We want our residents to be financially independent and this upgrade to our system means they can manage their accounts and let us know when their details change.”

The Portal will go live on Monday (August 19), and it is hoped to be rolled out to our benefits section soon.

Click on the Council Tax section of our website to register for an account.