Information for council tenants

We want you to be able to pay your rent as easily as possible. There are six ways to pay: direct debit, standing order, online, in person, over the phone or at any payzone®

If you are on a low income you may be able to claim some help with your rent.

If you are struggling to pay your rent, please speak to us as soon as possible as there are a number of ways we can help. We will always deal with your problems in an understanding, sympathetic, fair way. Here are our contact details (within our Tenancy page)

Failing to pay your rent can be a serious problem that may lead to you losing your home. Speak to us early and avoid it getting that far.

Pay your rent

  1. By Direct Debit - complete and return this form.
  2. By standing order - complete and return this form.
  3. Pay Online here.
  4. In person at one of our customer service centres.
  5. At a payzone® you can find your nearest payzone here - if you need a swipe card, contact us.
  6. Over the telephone.