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Pricing and payments

Our classic NEW Lifeline service is £4.25 per week (plus VAT) with a one-off installation charge of £52 (plus VAT).

Our advanced GSM NEW Lifeline Service is £5.50 (plus VAT) per week with a one-off installation charge of £52 (plus VAT)

Our advanced GPS pendant services start from £7.00 per week (plus VAT).

Please ask us for the current prices of our very large range of optional and alternative products and services.

VAT exemptions

If you’re disabled or have a long-term illness you may not be charged VAT on products designed or adapted for your own personal or domestic use.

If you think you are eligible for this VAT exemption, it’s easy to claim when you order and we will help you fill in this form, which the Government requires for the exemption. Please mention it to us.

Payment methods

The easiest way to pay. Here is the Direct Debit form form for BromsgroveDirect Debit form form for Cannock, and the Direct Debit form for Redditch.

Press here to make debit or credit card payments online 24 hours a day, seven days a week.

Press here to make debit or credit card payments over the telephone 24 hours a day, seven days a week.

To pay in person please check your local council's customer service opening times, locations, and accepted payment methods:

In person Payment is not currently available for our Cannock Chase customers.