Prices and apply

NEW Lifeline costs

  • £4.15 per week, plus VAT for a basic pendant alarm
  • A one-off Installation Charge:  £52.00

You may not have to pay the VAT if you are blind, deaf, dumb, or substantially and permanently handicapped by illness, injury or congenital deformity or by virtue of general frailty. You will need to fill in an exemption form, which we provide when we see you - or you can download it on this page.

How to Pay

  1. By Direct Debit - complete and return this form.
  2. Online here.
  3. In person at one of our customer service centres.
  4. Over the telephone.

VAT exemption form

Please complete and return this form.

Additional peripherals

Additional peripherals such as smoke detectors can be hired from as little as £1.30 plus VAT per week. You can find out more about Additional Telecare Options here

To arrange a no-obligation demonstration or to apply

Please contact me as soon as possible to arrange a no-obligation demonstration at my home by a Telecare Installation Officer.

As a Local Authority we collect, hold and process information supplied by you in accordance with the Data Protection Act, to allow us to provide services effectively. You can find out more regarding this and our privacy notices here.