Compliments and Complaints

Why do we collect information?

The council collects this information for the purpose of administering complaints and compliments received by the council. The legal basis for this processing is our public task.

What information do we collect?

We would collect names, contact details and details about the compliment or complaint.

Who do we share this information with?

This information may be shared with relevant departments and managers within the council

How long do we keep this information?

This information is held for 7 years.