Contact: Main council details

Team phone

01527 64252. Emergency out of hours: 01527 67666

Details

Warning Sign TinyPlease note that our Batchley, Woodrow & Winyates customer service centres are closed for staff training today. The Town Hall is open as normal.Warning Sign Tiny


Contact our main services here:

Click here for a full list of contact details for our departments.

Our main customer service centre

Town Hall
Walter Stranz Square
Redditch
B98 8AH

Monday to Friday 9-5pm, except for bank holidays.

To reach the Town Hall by car, exit the ring road at exit 2 for Car Park 2.


Our other customer service centres:

Batchley Shopping Centre
183 Batchley Road,
Redditch B97 6JB.
Monday, Tuesday, Friday 9am-12.30pm, except for bank holidays.
Wednesday and Thursday 1.30pm to 5pm , except for bank holidays.
On bus route 51.

Winyates Customer Service Centre
Unit 3 Winyates Centre,
Redditch B98 0NR.
Monday and Tuesday 1.30pm to 5pm, except for bank holidays.
Wednesday, Thursday and Friday 9am-12.30pm, except for bank holidays.
On bus route 57/58.

Woodrow Shopping Centre
Studley Road,
Redditch B98 7RY.
Monday and Tuesday 9am-12.30pm, except for bank holidays.
Wednesday, Thursday and Friday 1.30pm to 5pm, except for bank holidays.
On bus route 57/58.

Ways to pay

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The easiest way to pay where available. Our services often have a form on their web page, or you can pick one up a from your local Customer Service Centre.

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Standing order payments can also be made for some services. Check the relevant web page or ask us.

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Press here to make debit or credit card payments online 24 hours a day, seven days a week

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Press here to make debit or credit card payments over the telephone 24 hours a day, seven days a week

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Many of our services can be paid for with cash, cheque, debit card or our 'allpay' Housing Rent Card at any Post Office. Find your local Post Office here.  If you do not have a Housing Rent card, you can request one online here.

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Many of our services can be paid for with cash, cheque, debit card or our 'allpay' Housing Rent Card at retail outlets displaying the Paypoint logo. Find your Paypoint outlets here.

Press here to request a Housing Rent Card.

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You can pay by cash, cheque, debit or credit card with us over the counter at our customer service centres.