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Contact: Environmental services contact details

Team phone

01527 881188


Town Hall
Walter Stranz Square
B98 8AH


Normal office hours are Monday to Friday 9-5pm

Emergency out of hours number: 01527 67666

The Crossgates Household Recycling Centre (tip) is a Worcestershire County Council service. Contact, 01527 526392, or visit this web page on their website about the tips.

Bulky collections

We can take away unwanted furniture, white goods and other bulky items at low cost.

Garden Waste Service

Everything you need to know about the garden waste service.

Missed bin

No-one wants a missed bin collection! If your bin hasn't been collected or you've had a problem, we can help.

New or replacement bin request

If you have lost your grey or green bin or it is damaged, you can request a replacement here.

Waste Collection Service Status

Find out if there are any disruptions to your waste collection service here

What can I put in my bin?

Find out what you can put in your bins, including paper, cartons, plastic, glass, metal and more.

When is my bin collection day?

Need to know when your bin collection day is and what to do on the day of collection? Check here for recycling bins and waste bins.