Emails affected by global Microsoft outage
The problem affecting Microsoft services worldwide means our emails are not currently working properly.
We are awaiting advice from Microsoft on when this will be resolved.
Please be advised that we may only receive any submissions to forms on this website once email service is restored.
Our phone lines and face-to-face customer services are open as normal, but waiting times may be longer than usual.
Thank you for your patience at this time.
Transitional Relief from April 2023
From the 1 April 2023 the Government have put into place a transitional relief scheme to limit and phase in increases in rate bills as a result of the 2023 revaluation. Transitional relief will continue to apply until your bill reaches the full amount set by revaluation.
If your bill is increasing from 1 April 2023 as a result of revaluation, the increase will be limited to a certain percentage. The amount of this percentage will depend on your rateable value.
Table showing information if your bill is increasing from 1 April 2023
| Rateable value | 2023 to 2024 | 2024 to 2025 | 2025 to 2026 |
|---|---|---|---|
| Up to £20,000 | 5% | 10% plus inflation | 25% plus inflation |
| £20,001 to £100,000 | 15% | 25% plus inflation | 40% plus inflation |
| Over £100,000 | 30% | 40% plus inflation | 55% plus inflation |
Further information about Business Rates Revaluation 2023 is available at GOV.UK
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