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Tenant Engagement How to get involved in shaping your Housing Service
Your voice matters. Your ideas count.
We’re inviting tenants and leaseholders to play a more active role in shaping the future of Council Housing Services. Whether you live in a council home or leasehold property, your experiences and insights are vital in helping us improve the services that matter most to you and your community.
- Make a Difference– Help influence decisions that affect your home and neighbourhood
- Have Your Say – Share your views on repairs, maintenance, safety, and more.
- Build Community – Connect with other residents and work together for positive change.
- Learn New Skills – Gain experience in consultation, communication, and community engagement.
You can choose how and when you want to be involved. You can do as little, or as much, as you like.
- Join a Resident Panel or Focus Group
- Take part in consultations, and tenant satisfaction surveys Tenant Satisfaction Measures (TSM)
- Attend community meetings or workshops
- Join your local multi-agency Community Walkabout
- Review and co-design housing policies and services
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