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Getting around with Shopmobility

We are now able to train and register new customers and from week commencing 5th October our opening hours Mon-Fri remain as 9.30-2.30pm but on Saturdays we are open 9.30-4.15pm.

Shopmobility-is-back

If you have difficulty walking you can register to use our equipment to help you get around Redditch town centre six days a week, and seven in the run up to Christmas.

  • Battery-powered wheelchairs and scooters
  • Manual wheelchairs
  • Other mobility equipment
  • Assisted shopping service
  • R.A.D.A.R. keys

We will help you with everything, from deciding on the right equipment for you and showing you how to use it, to providing an escort to assist you around - our assisted shopping service (subject to availability, booking essential).

We're sorry but we are unable to register new customers at this time. We cannot safely train you on using the equipment while physical distancing guidelines remain in place.

You must be registered to use Shopmobility. You only need to do this once.

To register we just require two forms of identification, one with your photograph and another with proof of your address.

If you aren’t sure if you have what you need to register, please contact us for advice.

Booking is essential at this time so we can ensure the recommended physical distancing. We normally strongly advise that you contact us to book 24 hours in advance in any case, so that we can guarantee availability.

We will help you to decide on the appropriate equipment for you, then simply collect your equipment, or if you are unable to get to us we can bring equipment to you in the town centre. We will train you on how to use it, and answer any questions.

We can help you to get between your vehicle and our premises, and to carry your shopping and load up your car.

We cannot help you with personal care or to be lifted. If you need this kind of support you will need to bring a helper along with you.

Annual memberships are a great way for regular users to save money. With up to a whopping 46% off each visit, members can save money after just six visits. Ask us about annual memberships today. We've even got a membership bundle special offer for both Shopmobility and Dial-a-Ride.

ServiceMembers (all inc VAT)Members (non-resident)Non-members
Annual membership £18 £18 NA
Annual membership + Dial-A-Ride special offer £20 NA NA
Battery equipment per visit £4.20 £6 £7.80
Manual wheelchair per visit £2.40 £3.60 £7.80
Assisted shopping, max 2 hours (using our equipment) £3 £3 £3
Assisted shopping, max 2 hours (using your equipment) £3.60 £3.60 £3.60
R.A.D.A.R. keys £5 £5 £5

You can find us on the ground floor of Car Park 3, which is at Access 3 off Redditch Ringway B97 4HB.

Here is the area our equipment can be used in:

Shopmobility Map

Here we are on Google Maps:

We're open Mon-Fri 9.30-2.30pm but on Saturdays we are open 9.30-4.15pm.

  • Closed on Bank Holidays
  • Closed on the third Tuesday of every month only 9am-10am for staff training.

To register, book, or simply for more information, here are Redditch Shopmobility's contact details.

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