Redditch Dial A Ride is a door-to-door transport service for residents of Redditch Borough who cannot use public transport.
Register with us to make any journey within Redditch Borough in our fleet of modern wheelchair accessible minibuses which have low rise steps for easy access.
- Getting to the shops
- Visiting family and friends
- Medical appointments
- Making a travel connection to somewhere outside the borough.
Dial A Ride runs Monday to Friday with first pick-ups from 8.50am and last pick-ups at 4.20pm, except Fridays which are 4pm.
If you are visiting Redditch Town Centre, we can also book you a Shopmobility scooter or wheelchair to meet you when you get there. If you need an escort to push you in your wheelchair around town, we can also arrange this too.
We have regular services to Tesco, Sainsbury’s, Asda, Morrisons and the Kingfisher Centre. Also Support Community Groups such as Age UK, Ecumenical Centre, VIP.
From the 1st april 2023 dial a ride journeys for all customers with a concessionary bus pass will be increased to £4.00 per single journey (and £5.00 for medical journeys)
Customers travelling without a concessionary bus pass will be increased to £5.00 per single journey (and £6.00 for medical journeys)
The yearly registration fee will increase to £16.50 for all of our customers
*promotional offer for customers who register with both dial a ride and shopmobility of £22.00 (with the new charges it would normally be £33.00 - £16.50 per service)
We wanted to explain the reason for the increase in fares. It costs approximately £65000 per year to operate 1 bus – it is worth noting the cost of running a DAR bus with driver is approximately £250 per day.
The current fares do not cover half a day which leaves Redditch Borough Council to subsidise the rest with some grants we get from Worcestershire County Council.
The Council is constantly having to review its services, particularly in light of funding reductions, increases in fuel costs and maintenance of the buses; hence why we have had to look to increase fares to ensure we are able to continue to provide this service.
The Council values this service and this is a way to ensure its future viability - we hope our customers understand the reasons behind this difficult position.
Register for Dial A Ride
Contact us to register for the service. The registration is completed over the telephone, requiring personal details, emergency contact name and phone number, plus bus pass number.
Book a Dial A Ride journey
You can book a journey up to three weeks in advance, we also take bookings at short notice. We can be very busy, so we advise that you book as early as possible.
The service runs Monday to Friday with first pick-ups from 8.50am. Last pick-ups are at 4.20pm, except on Fridays when they are at 4pm.
You can either call us or email us to book, click here to find our telephone number and email address. Booking line is open from 9.00am to 4.30pm Monday – Friday
Please note that the booking line is busiest between 9am and 10.30am.
Extra support from your driver
Dial A Ride is a door-to-door service. Here is what we can and cannot help you with
Meet the Team