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Community transport

We are now able to provide all trips, including medical appointments, shopping, social events, to all our customers, with social distancing restrictions in place.

Redditch Dial A Ride is a door-to-door transport service for residents of Redditch Borough who cannot use public transport.

Register with us to make any journey within Redditch Borough in our fleet of modern wheelchair accessible minibuses which have low rise steps for easy access.

  1. Getting to the shops
  2. Visiting family and friends
  3. Leisure
  4. Medical appointments 
  5. Making a travel connection to somewhere outside the borough.

Dial A Ride runs Monday to Friday with first pick-ups from 8.50am and last pick-ups at 4.20pm, except Fridays which are 4pm.

If you are visiting Redditch Town Centre, we can also book you a Shopmobility scooter or wheelchair to meet you when you get there. If you need an escort to push you in your wheelchair around town, we can also arrange this too.

We have regular services to Tesco, Sainsbury’s, Asda, Morrisons and the Kingfisher Centre. Also Support Community Groups such as Age UK, Ecumenical Centre, VIP.


  • Concessionary bus pass holders, £3 per single journey
  • Otherwise £4 per single journey

Yearly registration fee of £15 for all customers, or register with both Dial A Ride and Shopmobility for just £20, a saving of £10.

Register for Dial A Ride

Contact us to register for the service. The registration is completed over the telephone, requiring personal details, emergency contact name and phone number, plus bus pass number.

Book a Dial A Ride journey

You can book a journey up to three working days in advance, except for medical appointments which you can book up to seven working days in advance. We can be very busy, so we advise that you book as early as possible.

The service runs Monday to Friday with first pick-ups from 8.50am. Last pick-ups are at 4.20pm, except on Fridays when they are at 4pm.

You can either call us or email us to book, click here to find our telephone number and email address. Booking line is open from 9.00am to 4.30pm Mon – Fri

Please note that the booking line is busiest between 9am and 10.30am.