Contact: Benefits

Team phone

01527 534050

Team email


Town Hall
Walter Stranz Square
B98 8AH


Opening times:

Monday to Thursday 9:00am - 5:00pm

Friday 10:00am - 5:00pm

Appeal a benefit decision

If you disagree with a decision we have made you can appeal. Here's how.

Benefit repayments after overpayments

If you get more benefit than you are entitled to, this is called an overpayment and you will usually have to pay the money back.

Change of circumstances for benefits

If you are getting benefits and your address or other circumstances change, tell us straight away You might be committing benefit fraud if you don't.

Help with Council Tax

You may be able to get help with your Council Tax if you are, or someone who lives with you is, on a low income or disabled.

Housing Benefit

Housing Benefit can help you pay your rent if you’re on a low income. Find out more here.