Warning Sign Tiny Waiting to hear about your benefit claim?

We are currently experiencing a high workload that is impacting on the time it is taking to process benefits claims.

  1. If you've had a confirmation that your online claim has been submitted, you do not need to contact us as it will be in progress.
  2. If we've asked you for further information or evidence, we cannot progress your claim until we have received it.
  3. If you are under threat of eviction or homelessness please contact us as soon as possible.